Privacy Statement of SERGEANT

This Privacy Statement explains how SERGEANT collects, uses and discloses (hereinafter referred to together as “processes”) personal user data (hereinafter “Personal Data”) of visitors to this website (hereinafter “User”), and the means by which this is done. The Privacy Statement also describes how SERGEANT safeguards the confidentiality of the Personal Data processed.

The User agrees to SERGEANT processing Personal Data in accordance with the Privacy Statement. Legal or contractual duties to maintain confidentiality to which SERGEANT is subject in relation to the User's Personal Data are not affected by this Privacy Statement.

SERGEANT may amend the Privacy Statement unilaterally at any time. The most recent version is published online by SERGEANT.

 

Type of collected Personal Data

SERGEANT processes Personal Data about the User if the latter

  • visits websites of SERGEANT,
  • applies for or uses products or services offered by SERGEANT online; this includes, in particular, registration for specific services or web content only accessible by means of a personal login and subscriptions to print media or online newsletters,
  • obtains, installs and/or uses apps of SERGEANT from the relevant app stores, or
  • takes part in a competition.

In selected cases, Personal Data is processed if SERGEANT records telephone calls with Users, whether this be to meet its own legal obligations or for training or quality assurance purposes.

 

Cookies

The websites of SERGEANT use cookies, which are saved on the User's computer. These enable SERGEANT to retrace the User's visit and to save their preferences if they switch pages or revisit the website at a later date.

Cookies particularly serve the following purposes:

  • save the User's preferred language and country settings
  • perform a statistical analysis of the number of users and of their usage habits
  • improve the loading speed of the individual pages

The User can control cookie specifications via their browser settings. The relevant browser options and instructions on use can generally be found in the browser manual or help file. If the User rejects, blocks or deactivates cookies, this may restrict the availability of the services offered via the website. In addition, parts of the website may not work correctly under certain circumstances.

 

Web analysis

SERGEANT analyses how its websites are used with the help of third-party analysis tools, such as Google Analytics (hereinafter «Analysis Service Providers»). SERGEANT assumes no responsibility or liability for any data processed by Analysis Service Providers.

Google Analytics

Google Analytics, a web-based analysis service by Google Inc. (hereinafter “Google”), uses cookies, which are saved on the User's computer. The information generated by the cookie concerning their visit is usually sent to and stored on a Google server in the USA. If SERGEANT activates IP anonymization for this website, Google shortens the User's IP address within Member States of the European Union or in other partner states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and anonymized there. Google evaluates the information that has been saved on behalf of Google for the purpose of compiling reports on the website's usage and in order to provide other associated services for SERGEANT. Google may combine the IP address transmitted from the User's browser by Google Analytics with other data that has been collected.

Detailed information on this can be found at 
https://tools.google.com/dlpage/gaoptout?hl=en and 
https://www.google.com/intl/en/analytics/privacyoverview.html (general information on Google Analytics and data protection).

 

Usage and protection of Personal Data

By processing Personal Data according to this Privacy Statement, SERGEANT is able to improve the quality of its products and services.

Personal Data is processed for the following purposes in particular:

  • technical management as well as research and further development of websites
  • user administration and marketing
  • user information on the services and products rendered by SERGEANT, provided the User has given their consent for this
  • selecting competition winners and awarding prizes

The User authorizes SERGEANT to transmit Personal Data to employees, agents or other third parties within or outside the country where the User lives in order to provide services and for the purposes indicated above. Employees, agents and other third parties which have access to Personal Data are required by SERGEANT to ensure compliance with all applicable data protection provisions. Any person who authorizes SERGEANT to access their Personal Data as defined in this Privacy Statement will be made aware of the data security and data protection implications.

SERGEANT protects Personal Data with appropriate physical, electronic and process-related security measures, such as firewalls, personal passwords, encoding and authentication technologies. Personal Data collected via a website owned by SERGEANT will be encrypted during transmission using SSL Secure Sockets Layer (SSL) technology, which currently provides the best-available security for data transfers.

SERGEANT reserves the right to disclose Personal Data to regulatory and supervisory authorities, as well as, pursuant to this Privacy Statement, to Analysis Service Providers. In so doing, SERGEANT will comply at all times with applicable regulations, laws, court orders or official requests.

 

Information on processed Personal Data

Persons whose Personal Data is processed within the scope of this Privacy Statement have the following rights:

  • to receive information on whether SERGEANT may save Personal Data and what form this Personal Data may take (which categories of data, recipients or categories of recipients, retention periods for Personal Data or criteria governing retention periods)
  • to receive a copy of the Personal Data
  • to request the rectification of Personal Data if it is incorrect
  • to request the deletion of Personal Data
  • to request restrictions on processing Personal Data
  • to receive Personal Data in a structured, accessible and machine-readable format
  • to submit an objection to processing, especially for the purpose of direct advertising

The rights specified above may be denied or restricted if the interests, rights and freedoms of third parties take precedence or if processing is necessary to establish, exercise or defend legal claims of SERGEANT.

Queries in relation to processing Personal Data are to be directed to the Data Protection Officers of SERGEANT:
E-Mail: dataprotection@sergeant.agency

 

Links

The websites of SERGEANT may contain hyperlinks to other websites which are not operated or monitored by SERGEANT. Third-party websites are not subject to this Privacy Statement. SERGEANT is not responsible for their content or how they handle Personal Data.